Don’t like a news story? Do more than tweet; file a complaint. Here is how.

Complaint Department Grenade

Complaint Department Grenade (Photo credit: Wikipedia)

On Twitter it is often difficult to turn tweets into action. In particular, if people are upset with a news story, they vent their anger and frustration with a tweet. For the most part, people only tweet. In some cases, this might be all they want to do. Yet, if they want to make a difference, they need to do more than tweet. They need to file a complaint with the newspaper. For many people, it is a hassle to find out the contact to make a complaint. Each newspaper has a complaints centre and here are their details.

The following is a contact list for complaints departments of the major UK newspapers. The link to all media companies is at the bottom of this post.

Please note that it is important to read their complaints procedure or policy. They also ask that you read the editors code so that the complaint falls within the code which they follow.

Sun

http://www.thesun.co.uk/sol/homepage/article5806096.ece

Complaint form link http://www.formstack.com/forms/index.php?1777553-xHOMNaVSET

If you would like to make a complaint about the Sun on an issue not covered by IPSO and the Editors’ Code, please email ombudsman@the-sun.co.uk

If you wish to make your complaint through the post, please write to the following address: The Ombudsman, The Sun, 1 London Bridge Street, London, SE1 9GF

Daily Mail

To make a formal complaint under IPSO rules please go to www.mailonline.co.uk/readerseditor or write to Readers’ Editor, Daily Mail, Northcliffe House, 2 Derry Street, London W8 5TT.

Phone editorial at 020 3615 1800 / Email editorial at editorial@dailymailonline.co.uk

The readers’ editor link takes you to this contact page http://www.readerseditor.dmgmedia.co.uk/contact

The Times

https://login.thetimes.co.uk/links/contact

Corrections or complaints: feedback@thetimes.co.uk

Daily Mirror owned by Trinity Mirror Plc

Procedure http://www.trinitymirror.com/howtocomplain

Online complaints form http://www.trinitymirror.com/complaintsform

Guardian and Observer

http://www.theguardian.com/info/2014/sep/12/-sp-how-to-make-a-complaint-about-guardian-or-observer-content

You can then email the readers’ editor’s office directly on reader@theguardian.com or write to The readers’ editor, The Guardian, Kings Place, 90 York Way, London, N1 9GU

Telegraph

You should fill in the editorial complaints form, or write to Editorial Complaints, Telegraph Media Group, 111 Buckingham Palace Road, London SW1W 0DT

Complaints form

http://www.telegraph.co.uk/topics/about-us/10831533/Editorial-complaints.html

The complete list of complaints contacts for news organisations

The complete list of news organisations is found here: http://mediastandardstrust.org/resources/contact-a-news-organisation/

Please note that not all links take you directly to the complaints procedure or form. Instead, the links take you to the news organisation’s contact page. Many of these do not provide a clear link to complaints.

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About lawrence serewicz

An American living and working in the UK trying to understand the American idea and explain it to others. The views in this blog are my own for better or worse.
This entry was posted in ethics, journalism, public interest, public opinion and tagged , , , , , , . Bookmark the permalink.

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