On Twitter it is often difficult to turn tweets into action. In particular, if people are upset with a news story, they vent their anger and frustration with a tweet. For the most part, people only tweet. In some cases, this might be all they want to do. Yet, if they want to make a difference, they need to do more than tweet. They need to file a complaint with the newspaper. For many people, it is a hassle to find out the contact to make a complaint. Each newspaper has a complaints centre and here are their details.
The following is a contact list for complaints departments of the major UK newspapers. The link to all media companies is at the bottom of this post.
Please note that it is important to read their complaints procedure or policy. They also ask that you read the editors code so that the complaint falls within the code which they follow.
Complaint form link http://www.formstack.com/forms/index.php?1777553-xHOMNaVSET
If you would like to make a complaint about the Sun on an issue not covered by IPSO and the Editors’ Code, please email firstname.lastname@example.org
If you wish to make your complaint through the post, please write to the following address: The Ombudsman, The Sun, 1 London Bridge Street, London, SE1 9GF
To make a formal complaint under IPSO rules please go to www.mailonline.co.uk/readerseditor or write to Readers’ Editor, Daily Mail, Northcliffe House, 2 Derry Street, London W8 5TT.
Phone editorial at 020 3615 1800 / Email editorial at email@example.com
The readers’ editor link takes you to this contact page http://www.readerseditor.dmgmedia.co.uk/contact
Corrections or complaints: firstname.lastname@example.org
Daily Mirror owned by Trinity Mirror Plc
Online complaints form http://www.trinitymirror.com/complaintsform
Guardian and Observer
You can then email the readers’ editor’s office directly on email@example.com or write to The readers’ editor, The Guardian, Kings Place, 90 York Way, London, N1 9GU
You should fill in the editorial complaints form, or write to Editorial Complaints, Telegraph Media Group, 111 Buckingham Palace Road, London SW1W 0DT
The complete list of complaints contacts for news organisations
The complete list of news organisations is found here: http://mediastandardstrust.org/resources/contact-a-news-organisation/
Please note that not all links take you directly to the complaints procedure or form. Instead, the links take you to the news organisation’s contact page. Many of these do not provide a clear link to complaints.